Detailed plan comparison
The maximum number of members that can join your groups.
The maximum number of groups you can create.
The maximum number of admins across your account.
The maximum number of moderators you can allocate across your groups.
Custom group/community branding
Allows you to personalise the header and group icon of your group with your own imagery.
Branded email/mobile invitations
Allows you to personalise your invitations with your own imagery.
Branded web joining page
Allows you to personalise the public web joining page for your group with your own imagery.
|integrations & automations||Basic||Pro|
Zapier is a 3rd party integration capability that Guild provides connection to. You can use this to automate actions across the web based on activity in your group.
Access to Guild's custom API. You can use this automatically synchronise your group membership with your own database.
|support & service||Basic||Pro|
In-app messaging support
Support community access
Target business hours response times on support
Customer points of contact
Dedicated account management
In-person / onsite support
Training & best practice guidance
Advisory / consulting services
Mute groups, conversations
Message reactions, e.g. like, favourite, applaud, etc.
Pin / feature conversations
Delete messages, edit thread titles (moderation)
Send messages via emial
Deep link to specific messages
Message analytics, e.g. who has read it
Mark messages as unread
Mobile push notifications
Email alerts / notifications
Images, attachments, video, animated GIFs
Video - group video room
Events calendar / listing with add to calendar
|privacy & data protection||Basic||Pro|
GDPR compliant - privacy by design
Right to deletion: user can delete their profile and messages
Any member can delete their profile and messages.
Right to data portability: user can download their profile and messages
Any member can download their profile and messages.
Moderation features including admins can delete messages
Including ability for admins to delete messages.
SSL encryption of data in transit
Audit trail of conversations
Online (laptop and desktop version)
iOS native app (Apple App Store)
Android native app (Google Play)
|data & analytics||Basic||Pro|
User and engagement data
Data imports (emails for batch invites)
Option for public branded group landing/joining page
Option for listing in Guild web directory and in-app
Promotion in user newsletter, other relevant groups, etc.
Social network across the whole platform
Member list/directory with search
Rich searchable profiles
Connect to other members
Make introductions to other members
1-1 direct messaging between members
Block other users
Video room - for group meetups and socializing