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Terri Lalonde
Terri Lalonde
Operations Director, Zitko
Terri‘s professional bio / interests
I have been working in recruitment for too many years to admit, but have always been driven by great customer experience. For me, candidates are our life blood ... look after them and they'll look after you as they go on to become clients, or at the very least, advocates for you. I've worked as a consultant, a billing manager, and more operationally. The basics of recruitment have never changed, although the way we now deliver that service has changed hugely, and continues to evolve. I have never felt that I know it all, and love to hear about the great things people in our industry are doing that enable us to work more efficiently, but always with that great customer experience theme in mind, whether aimed at clients or candidates.
I’d like help with…
Always open to better ways of doing things that save time and money, and that make the business more profitable.
An interesting, or unusual fact(s) about me…
Through my former Am Dram life, I appeared on a 14 foot screen in my home town's market square as a newsreader, a clip of which featured on Anglia News. I am also a little partial to Tequila.
I live in
A career highlight
Joining Zitko of course. Seriously, the move to Zitko was the best move of my career, and it's enabled me to use all the knowledge and expertise I have gained over the years in ways I never thought possible. I work with an absolutely fantastic team of people, and together we have achieved huge growth in last couple of years, and I am truly excited for the future.
Joined Guild
15 October, 2020