Enthusiastic, result-driven professional with 10+ years’ experience in providing exceptional customer service and effectively managing sales and marketing functions across various industries and roles, thriving in fast-paced, high-pressure environments. Highly skilled in ensuring proper product positioning and targeting of all segments/channels, focusing on customer satisfaction, business development, and revenue growth. • Subject Matter Expert who can implement new business models, rolling out changes and coordinating with teams • Dynamic Leader able to build high-performing teams, supporting and guiding associates towards meeting goals • Reliable Manager skilled in optimizing processes and procedures, creating manuals, and training team members • Stellar Communicator with a proven ability to collaborate with cross-functional teams and internal/external stakeholders at all levels, always responding to client needs and delivering quality results. SKILLS AND EXPERTISE • Business Development – Strategic Planning – Account Management – Brand Management – Product Positioning • Sales Operations – Customer Service – Project Management – Product Development – Planning – Forecasting • Team Leadership – Coaching and Mentoring – Teamwork – Team Building – Relationship Building – Negotiation • Organization Skills – Verbal and Written Communication – Attention to Detail – Problem Solving – Multitasking

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