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Shona Owen


Shona Owen

E-commerce Community Moderator - Fraud & Policy Moderation., Gumtree UK

Shona's professional bio / interests

Developing moderation systems to keep up with these threats. Moderating also for Policy violations, both legal violations and site policies. Also, enjoy managing & growing 2 local community groups. Cape Town is a beautiful place to live, and a popular tourist destination & great for content creation. Enjoy the involvement with the community offline! Great opportunity to rebuild & promote positive sentiment - especially on social platforms!

I’d like help with…

Furthering a career in Community Moderation, share growth & moderation strategies.

An interesting, or unusual fact(s) about me…

Vested in positive sentiment sharing, promotion & encouragement on social media! Enough with the complaining, please! I have experience in Digital Media Marketing & Legal Research and reporting, and I enjoy original organic content creation. These elements of my personality, experience & studies to date, combine smoothly to enable my passion for community management!

I live in


A career highlight

Building moderation guidelines & continuously researching & building filters and block on a large-scale job market board that experienced a huge increase in data collection & fraudulent job offers resulting from Covid. Policies also needed to be continuously improved as unemployed communities became more vulnerable to potentially dangerous job posts.


Gumtree Job Integration (from Adzuna & Madgex) Local Community Group: (Passion project in a volunteer capacity) Original content & publications -



Joined Guild

Jul 02, 2022