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Shona Owen
E-commerce Community Moderator - Fraud & Policy Moderation., Gumtree UK
Shona's professional bio / interests
Developing moderation systems to keep up with these threats. Moderating also for Policy violations, both legal violations and site policies. Also, enjoy managing & growing 2 local community groups. Cape Town is a beautiful place to live, and a popular tourist destination & great for content creation. Enjoy the involvement with the community offline! Great opportunity to rebuild & promote positive sentiment - especially on social platforms!
I’d like help with…
Furthering a career in Community Moderation, share growth & moderation strategies.
An interesting, or unusual fact(s) about me…
Vested in positive sentiment sharing, promotion & encouragement on social media! Enough with the complaining, please! I have experience in Digital Media Marketing & Legal Research and reporting, and I enjoy original organic content creation. These elements of my personality, experience & studies to date, combine smoothly to enable my passion for community management!
I live in
ZA
A career highlight
Building moderation guidelines & continuously researching & building filters and block on a large-scale job market board that experienced a huge increase in data collection & fraudulent job offers resulting from Covid. Policies also needed to be continuously improved as unemployed communities became more vulnerable to potentially dangerous job posts.
Links
Gumtree Job Integration (from Adzuna & Madgex) https://www.gumtree.com/jobs Local Community Group: (Passion project in a volunteer capacity) https://www.facebook.com/groups/atlanticseaboardcommunity Original content & publications - https://medium.com/@shonaowen
Connections
6
Joined Guild
Jul 02, 2022