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Paula Thomas


Paula Thomas

Founder and Show Host, Let's Talk Loyalty

Paula's professional bio / interests

With over twenty-five years blue-chip marketing experience, I'm now an award-winning podcaster, hosting interviews and articles for my show “Let’s Talk Loyalty”, the world’s first podcast for loyalty marketing professionals. Her show is the leader in the loyalty marketing industry globally and it is ranked in the top 5% of all podcasts worldwide. “Let’s Talk Loyalty” has interviewed some of the world’s leading loyalty practitioners. Global brands who have appeared on the show include Microsoft, Ikea, American Airlines, Emirates Airlines and Boots UK among others, and we have released nearly three hundred episodes to date, talking exclusively about customer loyalty. I am a former judge for the “International Loyalty Awards”, and the author of the book “Driving Loyalty in Convenience Retail”. I hold an Executive MBA from Ireland’s top university and I am also a “Certified Loyalty Marketing Professional”.

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A career highlight

Top 5% of all global podcasts




Joined Guild

Sep 08, 2022