I have been a part of the Operations team at Spindogs since 2020, starting in client facing project management and growing into a programme manager role. We are a digital transformation agency. My role is to review the performance of the business, identify areas of change, bring insight back into the agency, and to oversee a portfolio of change projects that are directly linked to enhancing our performance.

Always curious to see how other businesses leverage data, insights and their own research to make business decisions. Operations is my bag, looking for tips on how to enhance business performance and increase the quality of our output whilst making sure colleagues have the best working experience possible.

In my early twenties I ran Cardiff University's student radio station, and DJ'd some club nights in Cardiff until I realised I preferred sleep a lot more!

GB

A recent highlight was managing through the implementation of a new integrated operating system which brought many disparate systems and activities into one place, for a more connected organisation, enhanced data analysis capabilities and one source of client truth.