Get started with Basic plan
Get started with Pro plan
Most popular
Brand customization
Custom group / community branding
Branded email/mobile invitations
Branded web joining page
Integrations & automations
Zapier integration
Custom API access
Support & service
Web self-service
Live chat
Email support
In-app messaging support
Onboarding call
Support community access
Target business hours response times on supportBest effort<24hrs<8hrsCustom
Customer points of contact12Custom
Dedicated account management
Migration assistance
In-person / onsite support
Training & best practice guidance
Advisory / consulting servicesCustom
Uptime SLA
Messaging, conversations
Threaded conversations
Direct messages
Mute groups, conversations
Message reactions, e.g. like, favourite, applaud, etc.
Pin / feature conversations
Delete messages, edit thread titles (moderation)
Send messages via email
Deep link to specific messages
Message analytics, e.g. who has read it
Mark messages as unread
Email alerts / notifications
Images, attachments, video, animated GIFs
Video - group video room
Events calendar / listing with add to calendar
Privacy & data protection
GDPR compliant - privacy by design
Right to deletion: user can delete their profile and messages
Right to data portability: user can download their profile and messages
Moderation features including admins can delete messages
SSL encryption of data in transit
Audit trail of conversations
Online (laptop and desktop version)
iOS native app (Apple App Store)
Android native app (Google Play)
Data & analytics
User and engagement data
Conversation data
Data exports
Data imports (emails for batch invites)
Marketing support
Option for public branded group landing/joining page
Option for listing in Guild web directory and in-app
SEO optimization
PR support
Social amplification
Promotion in user newsletter, other relevant groups, etc.
Social network across the whole platform
Member list/directory with search
Rich searchable profiles
Connect to other members
Make introductions to other members
1-1 direct messaging between members
Block other users
Video room - for group meetups and socializing