Update - the inaugural Guild Community Summit took place on 19th May 2022

To be first to hear about the next Guild Community Summit, join Guild Community Collective



Meanwhile you can catch up with some of the content, and find out how to access videos and presentations, on this round-up of Insights for community builders and community managers from the Guild Community Summit


Where can you meet 100 community professionals in-person, develop your community strategy knowledge, make lasting connections and get your community questions and challenges answered?

We’re delighted and excited to announce the very first Guild Community Summit which will take place in London, May 19th 2022.

Join experienced community strategists and take away tips to implement into your day-to-day operations. Learn from leaders with years of expertise and connect with professionals who are facing similar challenges.

The Guild Community Summit will bring together community professionals from all industries for a day of learning, sharing best practice and practical community building advice.

The day is aimed at experienced community leaders all the way through to those who are 'curious about community'. You'll take away frameworks, tips and 'real world' advice to power your community strategy.

The summit is perfect if you're from the following:

  • Membership association
  • Charity or non-profit
  • Agency or consultancy developing a community offering
  • Brand developing your community strategy/evolving your social media strategy
  • Publisher, Media
  • HR, Internal Comms, L&D, Recruitment
  • Technology
  • Legal Services
  • Customer Support/Customer Experience
  • Wanting to build a career in community, or go to the next level in your community career

With a stellar line up of global speakers and community strategists, specialists and leaders, including those embedding community into their own organisations, it's a day of community not to miss!




Take a look at this line-up of community experts and their sessions

Zoe Scaman, Founder, Bodacious

Zoe Scaman will explain how web 3.0 is driving a resurgence of community and how brands unlock new growth strategies at the Guild Community Summit.
Zoe Scaman will explain how web 3.0 is driving a resurgence of community and how brands unlock new growth strategies at the Guild Community Summit.



Venessa Paech, Co-Founder, Australian Community Managers

Venessa Paech, co-founder of Australian Community Managers will explain how AI can add value to your community, and give you a decision making framework to minimise harms and maximise benefits for your community.
Venessa Paech, co-founder of Australian Community Managers, will explain how AI can add value to your community, and give you a decision-making framework to minimise harms and maximise benefits for your community.


Rosie Sherry, Founder, Rosieland

Rosie Sherry will introduce Minimum Viable Communities and how experiments can be the foundation of a community flywheel.
Rosie Sherry will introduce Minimum Viable Communities and how experiments can be the foundation of a community flywheel.


Stephen Pobjoy, Senior Stakeholder Lead at Chartered Institute of Personnel and Development (CIPD)

Stephen Pobjoy from CIPD, one of the largest membership associations in the UK on their strategic approach to community building and developing communities on Guild that focus upon the "needs of the customer."
Stephen Pobjoy from CIPD, one of the largest membership associations in the UK, on their strategic approach to community building and developing communities on Guild that focus upon the "needs of the customer."


Marjorie Anderson, Founder, Community by Association L.L.C.

Marjorie Anderson, Founder of Community by Association with tips on how Community can support and connect the member journey
Marjorie Anderson, Founder of Community by Association, with tips on how Community can support and connect the member journey.


Mike Joslin, Lead Marketing Officer, National Education Union (NEU)

Mike Joslin from NEU, with a case study on on how they how the one of the UK's largest trade unions measures member engagement across multiple touchpoints - and how community plays a major role in their member communications.
Mike Joslin from NEU, with a case study on on how one of the UK's largest trade unions measures member engagement across multiple touchpoints - and how community plays a major role in their member communications.


Ashley Friedlein, CEO, Guild
Michelle Goodall, CMO, Guild

Guild's founder Ashley Friedlein and CMO Michelle Goodall explore why community has become such big business in 2022, the levers of change and how organisations, businesses and community professionals can adapt successfully to the opportunities on offer.



The day will also feature roundtable / surgery sessions hosted by Blaise Grimes-Viort, Rosie Sherry, Michelle Goodall and Ashley Friedlein, where attendees can drive the agenda and get their community questions answered.

These sessions could cover:

  • Community Operations: aiming for excellence
  • Community Growth - best practice tips discussion
  • Community engagement and member retention: topics and activities that stick
  • Inter-departmental collaboration, sharing community value
  • What does community-led really mean?
  • Community measurement best practice
  • Can you build a community on social media platforms?
  • Community roles - is it the era of the community manager (and how can I get valued and paid more)?


Blaise Grimes-Viort, Founder, Blaise GV Consulting

Host of Guild Community Collective, the community for community and social media professionals, Blaise Grimes-Viort will lead the community roundtable/surgery sessions where your most pressing community questions can be addressed.


Need a further excuse to book your place?

Then the promise of delicious food from the award-winning Calm Indian Cow should make May 19th 2022 a date to look forward to.


Join a free online community for Community Managers

Can't make the event?

Shame...come and join us next time - but you can still connect up with community professionals from across the world.

Come and join this free online community for community and social media professionals, however experienced you are.


If you’re a community strategist, community builder, community manager or social media professional, join Guild Community Collective.

Share best practice, ideas, inspiration, interesting content and resources. Get feedback from the group on ideas and initiatives, develop partnerships and make useful industry contacts and connections.

You'll also be the first to hear about our future community events.