Five reasons why chatbots will transform customer service
As the world becomes more attuned to chatbots, both the customer experience and the role of people working in customer service will evolve.
Search findings for "future of work”
The survival of paper in your tech-laden desk
The paperless office is a concept as old as desktop computers. Older folks will remember that even as the very first Macintosh made its way into the consumer market, the idea that one day every office related task will be electronic was already presented in various ways. Unfortunately, we all
Don't fear the future: how AI can promote job creation
While automation and efficiency achieved through AI will surely lead to changes in the kind of jobs available to the public, this technology is actually predicted to inspire job growth.
Productivity comes from focus. Or does it?
Companies are increasingly on the hunt for ways to increase workplace productivity, by providing innovative ways for colleagues to interact with each other.
How virtual assistants can drive operational efficiency
With the level of sophistication chatbots and virtual assistants exhibit today thanks to machine learning and natural language processing, companies are looking to deploy them internally to drive operational efficiency.