Conversational design is a hot topic. But how do you provide conversational interfaces to your business, product or service?…
37 posts tagged
technology
Are professional communication apps becoming too gimmicky?
You take a look at your smartphone’s app hub, only to see that Linkedin has issued yet another update. It’s another ‘social’ feature. For the world’s leading professional connection and communication service, it sure is becoming a little too similar to Facebook and other social media platforms…
Am I the only one who thinks Slack isn't that great?
Slack is the darling of the tech and start-up world. But does it actually improve the way we work?…
Three things to think about on Data Privacy Day
The 28th of January: Data Privacy Day. The tradition started on this day in 2008 to recognise Convention 108, the first legally binding international treaty concerning data protection. This may seem surprisingly long ago. It's only in the last few years (in the wake of the Cambridge Analytica scandal and…
What are the best knowledge-sharing practices for organisations?
Subject-specific skills are gold dust in any working environment. Skills are perhaps the most obvious kind of knowledge which could be shared between members of an organisation or group. However, knowledge is a pretty intangible concept which can stretch to facts, general information, customer or client insight, and behavioural guidance…
Eight WhatsApp alternatives for 2019
Many professionals are finding that WhatsApp isn't an ideal platform for communicating with their peers. In some cases they're not actually allowed to use it for work, and they may need to look elsewhere. In this post we will explore some of the best WhatsApp alternatives for 2019. 15 reasons…