At Guild, we often touch on the implications of instant messaging applications in the workplace – from 21 reasons why we hate using WhatsApp for work, to issues with messaging apps and GDPR compliance. The specific use of messaging between healthcare professionals comes with its own practical and legal complications that…
15 posts tagged
messaging
What’s going wrong on messaging apps at work?
Instant messaging apps like WhatsApp and Slack are trying to shove traditional emails aside when it comes to professional communication. Naturally, the majority of companies will be integrating both sides into their messaging systems, as email still has a lot to offer. Although email comes with great features like its…
The rise of WeChat and its role in the workplace
WeChat is the communication and social app that rules the roost in China. Since its inception in 2011, it has been funded by the Chinese government with the generally accepted proviso that it can monitor all user activity. According to Ben Thompson, analyst and founder of the blog Stratechery, “there…
Corporates' conspiracy of silence on their use of WhatsApp...a ticking time bomb?
Corporates are turning a blind eye to the work use of WhatsApp. It won't end well.…
Zuckerberg's so-called revelations about privacy are old news, and deeply ironic
Mark Zuckerberg's recent blog discussing Facebook's vision to become a 'privacy-focused' platform comes just over a month after he announced its merger with Instagram and WhatsApp. The merger has raised concerns (from, amongst others, Ireland's DPC who regulate Facebook in the EU) for users' privacy across the three platforms and…
How do you provide a conversational interface to your business?
Conversational design is a hot topic. But how do you provide conversational interfaces to your business, product or service?…