What to do when members leave your community?
When people leave your community, it’s important to understand their reasons. The clues to your future success are there and not all member departures are bad.
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How to create Community Guidelines
To build a safe and positive community, you need clear Community Guidelines and a code of conduct. Here's how to get it right, with examples.
Community and AI - opportunity or risk?
Global community experts Richard Millington, Venessa Paech, Blaise Grimes-Viort and Gregor Young discuss the impact, opportunities and risks that AI brings and how it will shape community building today and in the future.
How can Transactional Analysis theory be applied to community building?
What is Transactional Analysis theory? And how can it help you build strong, healthy communities that can thrive and grow over time.
What is Community Moderation? And why is it so important?
At its best, moderation is an opportunity for our communities to learn-out-loud how to be a better human, and create a better internet.
Is gamification good for your community?
Some communities have an element of gamification. But what is it and should you consider it for your community? What is Gamification?Gamification is quite simply the application of game-design elements and game principles in a non-game context. It's aligned to behavioural science and psychology. The principles of gamification have