Five reasons why chatbots will transform customer service
As the world becomes more attuned to chatbots, both the customer experience and the role of people working in customer service will evolve.
All articles from Guild Library
The survival of paper in your tech-laden desk
The paperless office is a concept as old as desktop computers. Older folks will remember that even as the very first Macintosh made its way into the consumer market, the idea that one day every office related task will be electronic was already presented in various ways. Unfortunately, we all
Guild joins Balderton’s Launch community
Guild, billed as “the WhatsApp for work”, is one of the latest companies to join Balderton's Launch community in London.
LABS welcomes Guild to Camden
Guild, a new professional messaging app, has established its growing team at LABS Camden, taking advantage of the space's focus on its community members.
Don't fear the future: how AI can promote job creation
While automation and efficiency achieved through AI will surely lead to changes in the kind of jobs available to the public, this technology is actually predicted to inspire job growth.
10 reasons you shouldn’t be using WhatsApp for work
Why is WhatsApp not a good fit for professional users? Here are ten reasons why WhatsApp is failing to meet the needs of purely professional instant messaging.